Guide to Fixing Duo Camera Not Working on Android
-
Check Duo Permissions
-
Open the Settings app on your Android device.
-
Navigate to Apps & notifications > Duo.
-
Tap on Permissions.
-
Ensure that Camera is enabled.
-
Update the Duo App
-
Open the Google Play Store app on your Android device.
-
Search for Duo.
-
If an update is available, tap on Update.
-
Check Duo's Camera Settings
-
Open the Duo app on your Android device.
-
Tap on the three dots in the top-right corner.
-
Select Settings.
-
Tap on Camera.
-
Select your preferred camera from the dropdown menu.
-
Restart Your Android Device
-
Press and hold the power button on your Android device.
-
Tap on Restart.
-
After your device has restarted, try using the camera with Duo again.
-
Clear Duo's Cache and Data
-
Open the Settings app on your Android device.
-
Navigate to Apps & notifications > Duo.
-
Tap on Storage & cache.
-
Tap on Clear cache and Clear data.
If you've followed all the steps and your camera is still not working with Duo, consider seeking assistance from Google Support or a professional technician.