Skype camera not working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Skype Camera Not Working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Skype camera issues on Windows with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 26, 2024

How to Fix Skype Camera Not Working on Windows

  1. Check Skype Permissions
    • Press Windows + I to open Settings on your Windows device.
    • Navigate to Privacy & Security > Camera.
    • Ensure Skype is listed and allowed to access your camera.
  2. Update Your Camera Driver
    • Right-click the Start button, then select Device Manager.
    • Expand the 'Cameras', 'Imaging devices' or 'Sound, video and game controllers' section.
    • Right-click your camera and select 'Update driver'.
    • Choose 'Search automatically for updated driver software' and follow the on-screen instructions.
  3. Check Skype's Video Settings
    • Open Skype and go to Tools > Options > Video settings.
    • Make sure your camera is selected from the dropdown menu.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Computer
    • Close all running applications.
    • Restart your computer by going to Start > Power > Restart.
    • Try using the camera with Skype again after the restart.
  5. Reinstall Skype
    • Uninstall Skype from the Control Panel or Settings app.
    • Download the latest version of Skype from the official website.
    • Install Skype and sign in with your account.

If you've followed all the steps and your camera is still not working with Skype, consider seeking assistance from Microsoft Support or a professional technician.