Google Duo Camera Not Working? Ultimate Fix and Troubleshooting Guide

Google Duo camera not working? Duo is now Google Meet

Google merged Duo into Google Meet in 2022: the Duo app was renamed Meet and kept your call history and contacts. If Duo no longer starts video, update the app to Google Meet and apply the fixes below.

Start with the camera test at the top of this page. If your picture appears here, only the Meet app or the browser needs permission. That one check tells you whether to fix Google Meet or the device itself, and saves you from trying fixes that cannot help.

Google Meet (formerly Duo) camera on Android

1. Open Settings › Apps › Meet › Permissions › Camera and choose Allow only while using the app. On Android 12 and later, also swipe down twice and make sure the Camera access tile in Quick Settings is not turned off.
2. Update Google Meet from Google Play, then open it once and tap Allow when it asks for the camera.
3. Clear the cache in Settings › Apps › Meet › Storage & cache if the preview stays black.

Google Meet (formerly Duo) camera on Mac

1. Make calls at meet.google.com in Safari, Chrome or Firefox and allow the camera when asked.
2. Open Apple menu › System Settings › Privacy & Security › Camera and turn on your browser. Quit and reopen your browser afterwards. On macOS Monterey and earlier the switch is in System Preferences › Security & Privacy › Privacy › Camera.

Google Meet (formerly Duo) camera on Windows

1. Make calls at meet.google.com and allow the camera from the site-settings icon left of the address bar.
2. Open Settings › Privacy & security › Camera (on Windows 10: Settings › Privacy › Camera). Turn on Camera access and Let apps access your camera, then check that your browser is allowed in the list. Programs installed from the web appear under Let desktop apps access your camera, which must also be on.