FaceTime camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Facetime Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve FaceTime camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 6, 2024

How to Fix FaceTime Camera Not Working on Mac

  1. Check FaceTime Permissions
    • Go to the Apple menu in the top-left corner of your screen and click on "System Preferences."
    • Click on "Security & Privacy."
    • Click on the "Privacy" tab and select "Camera" in the sidebar.
    • Make sure that FaceTime is checked in the list of apps that are allowed to access your camera.
  2. Restart Your Mac
    • Click on the Apple menu and select "Restart."
    • Once your Mac has restarted, try using FaceTime again to see if the camera is working.
  3. Reset the SMC
    • For MacBooks with a non-removable battery:
    • Shut down your Mac.
    • Press and hold the Shift + Control + Option keys and the power button at the same time.
    • Release all keys and the power button at the same time.
    • Wait a few seconds, then press the power button to turn on your Mac.
    • For MacBooks with a removable battery:
    • Shut down your Mac.
    • Disconnect the power adapter.
    • Remove the battery.
    • Press and hold the power button for 10 seconds.
    • Reinsert the battery and connect the power adapter.
    • Press the power button to turn on your Mac.
    • For iMacs:
    • Shut down your Mac.
    • Unplug the power cord.
    • Wait a few seconds, then plug the power cord back in.
    • Press the power button to turn on your Mac.
  4. Update Your macOS
    • Click on the Apple menu and select "System Preferences."
    • Click on "Software Update."
    • If there are any updates available, click on the "Update Now" button.
  5. Contact Apple Support
    • Visit the Apple Support website: https://support.apple.com/
    • Click on "Get Support."
    • Select "FaceTime" from the list of topics.
    • Follow the instructions to contact Apple Support.

If you have followed all of the steps in this guide and your FaceTime camera is still not working, you may need to take your Mac to an Apple Store or Authorized Apple Service Provider for further诊断.