Messenger camera not working? Ultimate Fix and Troubleshooting Guide 2024

Messenger Camera Not Working? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Messenger camera issues with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 17, 2024

How to Fix Messenger Camera Not Working

  1. Check Messenger Permissions
    • Open Messenger.
    • Tap your profile picture.
    • Scroll down and tap "Permissions."
    • Make sure "Camera" is enabled.
  2. Update Your Messenger App
    • Open the App Store or Google Play Store.
    • Search for "Messenger."
    • If an update is available, tap "Update."
  3. Check Messenger's Camera Settings
    • Open Messenger.
    • Start a video call or open a video chat.
    • Tap the camera icon in the bottom-right corner.
    • Make sure the correct camera is selected.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Device
    • Close all running applications.
    • Restart your device.
    • Try using the camera with Messenger again after the restart.
  5. Reinstall Messenger
    • Uninstall Messenger from your device.
    • Restart your device.
    • Reinstall Messenger from the App Store or Google Play Store.
    • Log back into Messenger and check if the camera is working.

If you've followed all the steps and your camera is still not working with Messenger, consider seeking assistance from Meta Support or a professional technician.

Messenger guides to fix your camera not working

Experiencing camera issues with Messenger can disrupt your video conferences and meetings. Our specialized guides are designed to help you navigate and resolve these camera problems, ensuring your communications are seamless across any device. Whether you're using a smartphone, tablet, or computer, our targeted troubleshooting steps will assist you in getting your camera functioning properly again. Choose the guide that matches your device for detailed solutions.

Our Messenger camera troubleshooting guides are available for the following devices: