Messenger camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Messenger Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Messenger camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 16, 2024

How to Fix Messenger Camera Not Working on Mac

  1. Check Messenger Camera Permissions
    • Open System Preferences on your Mac by clicking the Apple logo in the top menu and selecting System Preferences.
    • Click on Security & Privacy.
    • Select the Privacy tab.
    • Scroll down to Camera under the sidebar on the left and ensure that Messenger is selected in the list of apps that have permission to access your camera.
  2. Update Your Mac's Operating System
    • Click on the Apple logo in the top menu and select About This Mac.
    • Click on the Software Update button.
    • Install any available updates by following the on-screen instructions.
  3. Reset SMC and NVRAM
    • For Intel-based Macs:
    • Shut down your Mac.
    • Press and hold the following keys simultaneously: Shift, Control, Option, and the power button.
    • Hold these keys for about 10 seconds, then release them.
    • Press the power button to turn on your Mac.
    • For M1-based Macs:
    • Shut down your Mac.
    • Press and hold the power button for about 10 seconds, until you see the startup options window.
    • Release the power button.
    • Press and hold Command (⌘) + Option + P + R keys simultaneously.
    • Hold these keys for about 20 seconds, until you hear the startup chime again.
    • Release the keys and allow your Mac to boot up.
  4. Check Your Camera in Other Applications
    • Open the Photo Booth app on your Mac.
    • See if the camera is working and provides a video feed.
    • Try using your camera with other video calling apps, such as FaceTime or Zoom.
  5. Reinstall the Messenger App
    • Quit Messenger if it's running.
    • Move Messenger to the Trash.
    • Download the latest version of Messenger from the official website.
    • Install Messenger by following the on-screen instructions.
    • Launch Messenger and check if the camera is working.

If you have tried all the steps above and your camera is still not working with Messenger, it may be a hardware issue. Contact Apple Support for further assistance.