Messenger Camera Not Working on Windows? Ultimate Fix and Troubleshooting Guide 2024

How to Fix Messenger Camera Not Working on Windows

1. Check Messenger Permissions
   • Open the Settings app on your Windows device.
   • Navigate to Privacy > Camera.
   • Ensure Messenger is listed and allowed to access your camera.
2. Update Your Camera Driver
   • Right-click the Start button, then select Device Manager.
   • Expand the 'Cameras', 'Imaging devices' or 'Sound, video and game controllers' section.
   • Right-click your camera and select 'Update driver'.
   • Choose 'Search automatically for updated driver software' and follow the on-screen instructions.
3. Check Messenger's Video Settings
   • Open Messenger and click on your profile picture.
   • Scroll down and select 'Camera'.
   • Make sure your camera is selected from the dropdown menu.
   • Check if the video preview is showing; if not, the camera may be in use by another application.
4. Restart Your Computer
   • Close all running applications.
   • Restart your computer by going to Start > Power > Restart.
   • Try using the camera with Messenger again after the restart.
5. Reinstall Messenger
   • Uninstall Messenger from the Control Panel or Settings app.
   • Download the latest version of Messenger from the official website.
   • Install Messenger and sign in with your account.

If you've followed all the steps and your camera is still not working with Messenger, consider seeking assistance from Microsoft Support or a professional technician.