Skype camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Skype Camera Not Working On Mac? Ultimate Fix And Troubleshooting Guide 2024

Diagnose and resolve Skype camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

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Updated on February 1, 2024

How to Fix Skype Camera Not Working on Mac

  1. Check System Preferences
    • Go to Apple menu > System Preferences.
    • Select 'Security & Privacy'.
    • Click on the 'Privacy' tab and select 'Camera' from the sidebar.
    • Make sure 'Skype' is checked in the list of apps allowed to access the camera.
  2. Check Skype's Video Settings
    • Open Skype and go to 'Preferences' in the menu bar.
    • Select 'Audio & Video' from the left sidebar.
    • In the 'Camera' section, select your camera from the drop-down menu.
    • Click on the 'Test video' button to preview your camera.
  3. Reset Skype's Preferences
    • Quit Skype if it's running.
    • Go to Finder > Go > Go to Folder.
    • Enter ~/Library/Application Support/Microsoft/Skype for Business and click 'Go'.
    • Move the 'Skype for Business' folder to the Desktop.
    • Restart Skype, and it will create a new 'Skype for Business' folder with default preferences.
  4. Update macOS
    • Go to Apple menu > System Preferences > Software Update.
    • If an update is available, click 'Update Now' and follow the on-screen instructions.
  5. Reinstall Skype
    • Quit Skype if it's running.
    • Go to Applications folder and drag the 'Skype' app to the Trash.
    • Empty the Trash.
    • Download the latest version of Skype from the official website.
    • Install Skype and sign in with your account.

If you've followed all the steps and your camera is still not working with Skype, consider seeking assistance from Apple Support or a professional technician.

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