Skype Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2025

How to Fix Skype Camera Not Working on Mac

1. Check System Preferences
   • Go to Apple menu > System Preferences.
   • Select 'Security & Privacy'.
   • Click on the 'Privacy' tab and select 'Camera' from the sidebar.
   • Make sure 'Skype' is checked in the list of apps allowed to access the camera.
2. Check Skype's Video Settings
   • Open Skype and go to 'Preferences' in the menu bar.
   • Select 'Audio & Video' from the left sidebar.
   • In the 'Camera' section, select your camera from the drop-down menu.
   • Click on the 'Test video' button to preview your camera.
3. Reset Skype's Preferences
   • Quit Skype if it's running.
   • Go to Finder > Go > Go to Folder.
   • Enter ~/Library/Application Support/Microsoft/Skype for Business and click 'Go'.
   • Move the 'Skype for Business' folder to the Desktop.
   • Restart Skype, and it will create a new 'Skype for Business' folder with default preferences.
4. Update macOS
   • Go to Apple menu > System Preferences > Software Update.
   • If an update is available, click 'Update Now' and follow the on-screen instructions.
5. Reinstall Skype
   • Quit Skype if it's running.
   • Go to Applications folder and drag the 'Skype' app to the Trash.
   • Empty the Trash.
   • Download the latest version of Skype from the official website.
   • Install Skype and sign in with your account.

If you've followed all the steps and your camera is still not working with Skype, consider seeking assistance from Apple Support or a professional technician.