Teams camera not working? How to fix it

How to fix the Microsoft Teams camera when it is not working

Start with the camera test at the top of this page. If your picture appears here, the camera works and the problem is in Teams settings or permissions. If not, fix the device first. That one check tells you whether to fix Teams or the device itself, and saves you from trying fixes that cannot help.

Quick checks first

• On the pre-join screen, make sure the camera switch is on before you join.
• In a work or school account, the organizer or your IT administrator can turn off attendee video; ask them if the camera button is greyed out.
• Close other apps that use the camera, including Zoom, Skype for Business leftovers and browser tabs with calls.
• Teams Free replaced Skype in 2025. If you moved from Skype, sign in to Teams with the same Microsoft account.

Teams camera not working on Windows

1. In Teams, open Settings and more (…) › Settings › Devices, choose your camera and check the preview.
2. Open Settings › Privacy & security › Camera (on Windows 10: Settings › Privacy › Camera). Turn on Camera access and Let apps access your camera, then check that Microsoft Teams is allowed in the list. Programs installed from the web appear under Let desktop apps access your camera, which must also be on.
3. Repair Teams: Settings › Apps › Installed apps, find Microsoft Teams, open … › Advanced options and click Repair. If that does not help, click Reset (you will need to sign in again).
4. If the camera fails in every app, follow the Windows camera guide on this site.

Teams camera not working on Mac

1. Open Apple menu › System Settings › Privacy & Security › Camera and turn on Microsoft Teams. Quit and reopen Microsoft Teams afterwards. On macOS Monterey and earlier the switch is in System Preferences › Security & Privacy › Privacy › Camera.
2. In Teams Settings › Devices, select the camera you want; Continuity Camera (your iPhone) may be selected by default.
3. Quit Teams completely (Cmd+Q) and reopen it after changing permissions; macOS only applies them on restart.

Teams camera not working on iPhone

1. On your iPhone, open Settings › Apps › Teams (on iOS 17 and earlier: Settings › Teams) and turn on Camera. If Camera is missing from that screen, Teams has never asked for access: start a video call once and tap Allow.
2. Check that Camera is allowed in Screen Time (Settings › Screen Time › Content & Privacy Restrictions).
3. Update Teams from the App Store, then sign out and back in.

Teams camera not working on iPad

1. On your iPad, open Settings › Apps › Teams (on iOS 17 and earlier: Settings › Teams) and turn on Camera. If Camera is missing from that screen, Teams has never asked for access: start a video call once and tap Allow.
2. Use Teams full screen during the call; the camera can pause when Teams shares the screen with another app on older iPadOS versions.
3. Update Teams and iPadOS, then restart the iPad.

Teams camera not working on Android

1. Open Settings › Apps › Teams › Permissions › Camera and choose Allow only while using the app. On Android 12 and later, also swipe down twice and make sure the Camera access tile in Quick Settings is not turned off.
2. Clear the app cache: Settings › Apps › Teams › Storage & cache › Clear cache.
3. If you use a work profile, make sure the camera is allowed for work apps; your organization can block it.