Teams camera not working? Ultimate Fix and Troubleshooting Guide 2024

Teams Camera Not Working? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Teams camera issues with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 3, 2024

How to Fix Microsoft Teams Camera Not Working on Windows

  1. Check Microsoft Teams Permissions
    • Press Windows + I to open Settings on your Windows device.
    • Navigate to Privacy & Security > Camera.
    • Ensure Microsoft Teams is listed and allowed to access your camera.
  2. Update Your Camera Driver
    • Right-click the Start button, then select Device Manager.
    • Expand the 'Cameras', 'Imaging devices' or 'Sound, video and game controllers' section.
    • Right-click your camera and select 'Update driver'.
    • Choose 'Search automatically for updated driver software' and follow the on-screen instructions.
  3. Check Microsoft Teams' Video Settings
    • Open Microsoft Teams and go to Profile picture > Settings > Devices.
    • Under 'Camera', make sure your camera is selected from the dropdown menu.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Computer
    • Close all running applications.
    • Restart your computer by going to Start > Power > Restart.
    • Try using the camera with Microsoft Teams again after the restart.
  5. Reinstall Microsoft Teams
    • Uninstall Microsoft Teams from the Control Panel or Settings app.
    • Download the latest version of Microsoft Teams from the official website.
    • Install Microsoft Teams and sign in with your account.

If you've followed all the steps and your camera is still not working with Microsoft Teams, consider seeking assistance from Microsoft Support or a professional technician.

Teams guides to fix your camera not working

Experiencing camera issues with Teams can disrupt your video conferences and meetings. Our specialized guides are designed to help you navigate and resolve these camera problems, ensuring your communications are seamless across any device. Whether you're using a smartphone, tablet, or computer, our targeted troubleshooting steps will assist you in getting your camera functioning properly again. Choose the guide that matches your device for detailed solutions.

Our Teams camera troubleshooting guides are available for the following devices: