Teams camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Teams Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Teams camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

Updated on February 12, 2024

How to Fix Teams Camera Not Working on Mac

  1. Check Camera Permissions
    • Go to the Apple menu and select "System Preferences".
    • Click on "Security & Privacy".
    • Select the "Camera" tab.
    • Make sure that Teams is checked in the list of apps that are allowed to access your camera.
  2. Update Camera Driver
    • Go to the Apple menu and select "System Preferences".
    • Click on "Software Update".
    • If there is an update available, click on the "Update Now" button.
  3. Check Teams Camera Settings
    • Open the Teams application.
    • Click on your profile picture in the top-right corner.
    • Select "Settings".
    • Click on the "Devices" tab.
    • Under "Camera", select the correct camera from the dropdown menu.
  4. Restart Teams
    • Right-click on the Teams icon in the Dock.
    • Select "Quit".
    • Reopen Teams.
  5. Reinstall Teams
    • Close Teams if it's open.
    • Go to the Applications folder.
    • Drag the Teams app to the Trash.
    • Empty the Trash.
    • Download the latest version of Teams from the official Microsoft website.
    • Install Teams and sign in with your account.

If you have followed all the steps above and your camera is still not working with Teams, you may need to contact Microsoft Support for further assistance.