Teams camera not working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Teams Camera Not Working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Teams camera issues on Windows with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 11, 2024

How to Fix Teams Camera Not Working on Windows

  1. Check Teams Permissions
    • Press Windows + I to open Settings.
    • Go to Privacy > Microphone and Camera.
    • Ensure Teams is enabled to access both your camera and microphone.
  2. Update Your Camera Driver
    • Right-click the Start button and select Device Manager.
    • Expand the 'Cameras' or 'Imaging devices' section.
    • Right-click your camera and select 'Update driver'.
    • Choose 'Search automatically for updated driver software' and follow the on-screen instructions.
  3. Check Teams' Camera Settings
    • Open Teams and go to your profile picture at the top right.
    • Select 'Settings' and then 'Devices'.
    • Under 'Camera', make sure your camera is selected from the dropdown menu.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Computer
    • Close all running applications.
    • Restart your computer by going to Start > Power > Restart.
    • Try using the camera with Teams again after the restart.
  5. Reinstall Teams
    • Uninstall Teams from the Control Panel or Settings app.
    • Download the latest version of Teams from the official website.
    • Install Teams and sign in with your account.

If you've followed all the steps and your camera is still not working with Teams, consider seeking assistance from Microsoft Support or a professional technician.