WeChat camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Wechat Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve WeChat camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 23, 2024

How to Fix WeChat Camera Not Working on Mac

  1. Check WeChat Permissions
    • Open System Preferences on your Mac.
    • Navigate to Security & Privacy > Privacy > Camera.
    • Ensure WeChat is ticked and allowed to access your camera.
  2. Update Your Camera Driver
    • Click the Apple menu and select About This Mac.
    • Click on System Report.
    • Go to the Hardware section and select the Camera tab.
    • If there's an available update, it will be listed under the Update tab.
  3. Check WeChat's Video Settings
    • Open WeChat and go to WeChat > Preferences.
    • Select the Video tab.
    • Make sure your camera is selected from the dropdown menu.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Mac
    • Close all running applications.
    • Click the Apple menu and select Restart.
    • Try using the camera with WeChat again after the restart.
  5. Reinstall WeChat
    • Quit WeChat.
    • Drag the WeChat app from the Applications folder to the Trash.
    • Empty the Trash.
    • Download the latest version of WeChat from the Mac App Store.
    • Install WeChat and sign in with your account.

If you've followed all the steps and your camera is still not working with WeChat, consider seeking assistance from WeChat Support or a professional technician.