WeChat camera not working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Wechat Camera Not Working on Windows? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve WeChat camera issues on Windows with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 24, 2024

How to Fix WeChat Camera Not Working on Windows

  1. Check WeChat Permissions
    • Go to Windows Settings > Privacy & Security > Camera.
    • Make sure WeChat is enabled to access your camera.
  2. Update Your Camera Driver
    • Open Device Manager.
    • Expand the 'Cameras' or 'Imaging devices' section.
    • Right-click on your camera and select 'Update Driver'.
    • Follow the on-screen instructions to update the driver.
  3. Check WeChat's Video Settings
    • Open WeChat and go to Settings > General > Camera.
    • Select your camera from the dropdown menu.
    • Ensure that the 'Allow Camera Access' option is enabled.
  4. Restart Your Computer
    • Restart your computer.
    • Once your computer has restarted, try using the camera with WeChat again.
  5. Reinstall WeChat
    • Uninstall WeChat from Control Panel or Settings.
    • Download the latest version of WeChat from the official website.
    • Install the downloaded WeChat setup file.
    • Restart your computer after installation.

If the above steps do not resolve the issue, you may need to contact WeChat support or a computer technician for further assistance.