Zoom camera not working? Ultimate Fix and Troubleshooting Guide 2024

Zoom Camera Not Working? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Zoom camera issues with our comprehensive troubleshooting guide and online camera testing tool

Updated on February 3, 2024

How to Fix Zoom Camera Not Working

  1. Check Zoom Permissions
    • Open Zoom and go to Settings.
    • Click on the "Video" tab.
    • Under "Camera", make sure that the correct camera is selected.
    • If the correct camera is not listed, click on the "Add Camera" button and follow the on-screen instructions.
  2. Update Your Camera Driver
    • Press Windows + X to open the Quick Access Menu.
    • Click on "Device Manager".
    • Expand the "Cameras" section.
    • Right-click on your camera and select "Update Driver".
    • Click on "Search automatically for updated driver software".
  3. Restart Your Computer
    • Close all running applications.
    • Click on the Start menu and select "Restart".
    • After your computer has restarted, try using the camera with Zoom again.
  4. Reinstall Zoom
    • Uninstall Zoom from your computer.
    • Download the latest version of Zoom from the official website.
    • Install Zoom and sign in with your account.

If you've followed all the steps and your camera is still not working with Zoom, consider seeking assistance from Zoom Support or a professional technician.

Zoom guides to fix your camera not working

Experiencing camera issues with Zoom can disrupt your video conferences and meetings. Our specialized guides are designed to help you navigate and resolve these camera problems, ensuring your communications are seamless across any device. Whether you're using a smartphone, tablet, or computer, our targeted troubleshooting steps will assist you in getting your camera functioning properly again. Choose the guide that matches your device for detailed solutions.

Our Zoom camera troubleshooting guides are available for the following devices: