Zoom camera not working on Android? Ultimate Fix and Troubleshooting Guide 2024

Zoom Camera Not Working on Android? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Zoom camera issues on Android with our comprehensive troubleshooting guide and online camera testing tool

Updated on February 2, 2024

Fix Zoom Camera Not Working on Android

  1. Check Zoom Permissions
    • Open Settings app on your Android device.
    • Go to Apps & notifications > See all apps.
    • Find & tap on Zoom from the list.
    • Tap Permissions and make sure Camera is enabled.
  2. Restart Zoom App
    • Close the Zoom app by swiping it away from the recent apps list.
    • Relaunch Zoom and check if the camera is working.
  3. Restart Your Android Device
    • Press and hold the power button.
    • Tap Restart and wait for the device to restart.
    • Open Zoom and check the camera.
  4. Check Camera in Other Apps
    • Open the Camera app on your device.
    • Check if the camera is working properly.
    • If the camera works in other apps, the issue is likely with Zoom.
  5. Clear Zoom App Cache
    • Go to Settings > Apps & notifications > See all apps.
    • Find & tap on Zoom.
    • Tap Storage & cache.
    • Tap Clear cache.
    • Restart Zoom and check the camera.
  6. Update Zoom App
    • Open the Google Play Store.
    • Search for Zoom.
    • If an update is available, tap Update.
    • Once updated, launch Zoom and check the camera.
  7. Uninstall & Reinstall Zoom
    • Go to Settings > Apps & notifications > See all apps.
    • Find & tap on Zoom.
    • Tap Uninstall.
    • Once uninstalled, go to the Google Play Store and reinstall Zoom.
    • Launch the freshly installed Zoom and check the camera.

If none of the above steps resolve the issue, consider:

  • Contacting Zoom support for further assistance.
  • Checking for any physical damage to the camera on your device.
  • Resetting your Android device to factory settings. Note that this will erase all data, so be sure to back up important files before proceeding.