Fix Zoom Camera Not Working on Android
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Check Zoom Permissions
- Open Settings app on your Android device.
- Go to Apps & notifications > See all apps.
- Find & tap on Zoom from the list.
- Tap Permissions and make sure Camera is enabled.
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Restart Zoom App
- Close the Zoom app by swiping it away from the recent apps list.
- Relaunch Zoom and check if the camera is working.
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Restart Your Android Device
- Press and hold the power button.
- Tap Restart and wait for the device to restart.
- Open Zoom and check the camera.
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Check Camera in Other Apps
- Open the Camera app on your device.
- Check if the camera is working properly.
- If the camera works in other apps, the issue is likely with Zoom.
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Clear Zoom App Cache
- Go to Settings > Apps & notifications > See all apps.
- Find & tap on Zoom.
- Tap Storage & cache.
- Tap Clear cache.
- Restart Zoom and check the camera.
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Update Zoom App
- Open the Google Play Store.
- Search for Zoom.
- If an update is available, tap Update.
- Once updated, launch Zoom and check the camera.
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Uninstall & Reinstall Zoom
- Go to Settings > Apps & notifications > See all apps.
- Find & tap on Zoom.
- Tap Uninstall.
- Once uninstalled, go to the Google Play Store and reinstall Zoom.
- Launch the freshly installed Zoom and check the camera.
If none of the above steps resolve the issue, consider:
- Contacting Zoom support for further assistance.
- Checking for any physical damage to the camera on your device.
- Resetting your Android device to factory settings. Note that this will erase all data, so be sure to back up important files before proceeding.