Zoom camera not working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Zoom Camera Not Working on Mac? Ultimate Fix and Troubleshooting Guide 2024

Diagnose and resolve Zoom camera issues on Mac with our comprehensive troubleshooting guide and online camera testing tool

Updated on January 15, 2024

How to Fix Zoom Camera Not Working on Mac

  1. Check Zoom Permissions
    • Open System Preferences on your Mac.
    • Click on Security & Privacy.
    • Select the Privacy tab.
    • Under the Camera section, make sure Zoom is checked.
  2. Update Your Camera Driver
    • Click on the Apple menu.
    • Select System Preferences.
    • Click on Software Update.
    • If any updates are available, click on the Update Now button.
  3. Check Zoom's Video Settings
    • Open Zoom and click on your profile picture.
    • Select Settings.
    • Click on the Video tab.
    • Make sure the correct camera is selected.
    • Check if the video preview is showing; if not, the camera may be in use by another application.
  4. Restart Your Mac
    • Click on the Apple menu.
    • Select Restart.
    • Try using the camera with Zoom again after the restart.
  5. Reinstall Zoom
    • Quit Zoom if it is running.
    • Drag the Zoom application to the Trash.
    • Empty the Trash.
    • Download the latest version of Zoom from the official website.
    • Install Zoom and sign in with your account.