Idan kyamarar ku tana ba ku matsala, yana da mahimmanci a gano inda batun yake - shin yana tare da na'urar ku ko takamaiman app? An keɓance jagororin mu don taimaka muku tantancewa da warware matsalar, zuwa kashi biyu: jagororin na'ura da jagororin aikace-aikace.
Jagororin na'ura suna ba da matakan magance matsala don abubuwan da suka shafi hardware akan iPhones, Androids, kwamfutocin Windows, da ƙari. Waɗannan jagororin cikakke ne idan kyamarar ku ba ta aiki a duk aikace-aikacen.
App Guides mayar da hankali kan takamaiman matsalolin software a cikin aikace-aikace kamar Skype, Zoom, WhatsApp, da sauransu. Yi amfani da waɗannan idan kuna fuskantar al'amura a cikin takamaiman ƙa'idar.
Zaɓi jagorar da ta dace dangane da yanayin ku don mafita da aka yi niyya.