E lē o galue le meapueata i le Windows? O le auala lenei e faaleleia ai

Su'esu'e ma fo'ia fa'afitauli o mea pu'eata Windows i la matou ta'iala fa'afitauli fa'afitauli ma meafaigaluega e su'e ai meapueata i luga ole laiga

Fa'afouina ile November 8, 2026

Auala e fa'aleleia ai se meapueata e lē o ola i Windows

Amata i le su'ega o le meapueata i le pito i luga o lenei itulau. Afai e iloa atu lau ata i inei, o lona uiga o loo ola Windows ma le aveta'avale o le meapueata, ma e na'o le tasi le app e mana'omia ona fa'aleleia (silasila i le vaega o apps o lo'o i lalo). Afai e aliali mai se fe'au sesē i le su'ega, mulimuli i la'asaga i le fa'asologa o lo'o tu'uina atu. O lenei siaki e tasi e iloa ai pe tatau ona e fa'aleleia se app e tasi po'o le masini atoa, ma e taofia ai oe mai le taumafai i ni fa'aleleiga e lē aogā.

Siaki vave muamua

  • Va'ai pe iai se pupuni e tapuni ai le meapueata, po'o se ki o le meapueata i luga o le piano (e masani ona F8, F10 po'o se ki e iai le fa'ailoga o se meapueata ua kolosi). E tele komepiuta feavea'i e motusia le meapueata i masini.
  • Meapueata USB i fafo: fa'apipi'i sa'o i le komepiuta, ae lē o se hub, ma taumafai i se isi uafu USB.
  • Tapuni uma apps e ono fa'aogaina le meapueata (Teams, Zoom, itulau o le browser o lo'o tatala ai vala'au, ma le app a le kamupani gaosi meapueata). O le fe'au sesē 0xA00F4243 e ta'u mai ai o loo fa'aogaina e se isi app.

Fa'ataga le avanoa i le meapueata i fa'atulagaga o Windows

  1. Tatala Settings › Privacy & security › Camera (Windows 10: Settings › Privacy › Camera).
  2. Fa'aola le Camera access ma le Let apps access your camera, ma fa'ataga le app o lo'o e fa'aogaina.
  3. Fa'aola le Let desktop apps access your camera. O browser, Zoom, Viber ma WeChat o apps o le desktop, ma e poloka pe a lē fa'aola lenei filifiliga.

Siaki le meapueata i fa'atulagaga o le meapueata i Windows 11

  1. Tatala Settings › Bluetooth & devices › Cameras. E tatau ona iloa atu lau meapueata i lalo o le Connected cameras.
  2. Afai o loo i le Disabled cameras, filifili ma kiliki le Enable.
  3. Filifili le meapueata e matamata ai i se ata o loo pu'eina i le taimi moni ma toe fa'atulaga le pupula po'o le eseesega o lanu, pe afai ua pogisa ai le ata.

Fa'aleleia le aveta'avale o le meapueata i le Device Manager

  1. Kiliki taumatau le Start ma tatala le Device Manager. Fa'alautele le Cameras (po'o le Imaging devices).
  2. Afai e iai se fa'ailoga aū e fa'asino i lalo i tafatafa o le meapueata, kiliki taumatau ma filifili le Enable device.
  3. Afai e iai se fa'ailoga lapata'i samasama, kiliki taumatau › Uninstall device, ona kiliki lea o le Action › Scan for hardware changes e toe fa'apipi'i ai.
  4. Afai na amata le fa'afitauli ina ua uma se fa'afouga, tatala le Properties › Driver o le meapueata ma kiliki le Roll Back Driver.
  5. Maua aveta'avale fou atu i le Settings › Windows Update › Advanced options › Optional updates po'o le upegatafa'ilagi lagolago a le kamupani gaosi le komepiuta feavea'i.
  6. O le fe'au sesē 0xA00F4244 ("We can't find your camera") e ta'u mai ai e lē o iloa e Windows se meapueata: siaki le pupuni, le ki o le meapueata, le feso'ota'iga USB ma la'asaga o lo'o i luga.

Isi mafua'aga i Windows

  1. E mafai e polokalame antivirus e iai le puipuiga o le webcam ona poloka apps e aunoa ma se fa'aaliga; siaki a latou fa'atulagaga o le fa'alilolilo po'o le webcam.
  2. E mafai ona tape le meapueata i le BIOS/UEFI setup i nisi komepiuta feavea'i; siaki i inā pe afai e lē iloa lava se meapueata i le Device Manager.
  3. Toe amata le komepiuta pe a uma ona sui aveta'avale; o le toe amata atoa (ae lē o le tu'u i le moe) e toe fa'aavanoa ai se meapueata ua mau.

E lē o ola le meapueata i se app e tasi i Windows

Afai e aogā le su'ega i lenei itulau ae lē aogā le meapueata i se app e tasi, fai le fa'aleleiga i totonu o lenā app:

Skype

Na tapunia le Skype ia Me 2025. Fa'aaoga le Microsoft Teams (free) ma le account lava lea e tasi.

Messenger

Fa'aaoga le Messenger i lau browser ma fa'ataga le meapueata mo messenger.com e ala i le fa'ailoga o fa'atulagaga o le upega tafa'ilagi.

WhatsApp

Fa'ataga le WhatsApp i lalo o le Let apps access your camera ma fa'aaoga le ki e sui ai le meapueata a'o faia vala'au.

Hangouts

Ua suia le Hangouts i le Google Meet; fa'ataga le meapueata mo meet.google.com i lau browser.

Google Duo

Ua avea le Duo ma Google Meet; i luga o se PC, fai vala'au i le meet.google.com ma fa'ataga le meapueata.

Viber

Filifili le meapueata i le Viber Settings › Audio & Video ma fa'ataga le Viber i lalo o le avanoa o le meapueata mo apps o le desktop.

WeChat

Fa'ataga le WeChat i lalo o le Let desktop apps access your camera ma toe amata atoa mai le system tray.

Microsoft Teams

Filifili le meapueata i le Settings › Devices; afai e lē manuia pea, fa'aaoga le Repair i le Settings › Apps › Installed apps › Microsoft Teams › Advanced options.

Zoom

Filifili le meapueata i le Zoom Settings › Video & effects; afai e uliuli le ata o lo'o va'aia, tape le hardware acceleration i le vaega Advanced.

Windows ta'iala e fa'aleleia ai lau meapueata e le o galue

A e feagai ma faʻafitauli meapueata i luga o Windows i totonu o talosaga faʻapitoa, e taua tele le sailia o fofo faʻatatau. O lo'o iai la matou fa'aputuga o ta'iala fa'apitoa e fesoasoani ia te oe e fo'ia fa'afitauli ma fo'ia fa'afitauli meapueata. O taʻiala taʻitasi e faʻatulagaina e faʻatalanoaina faʻafitauli masani ma tulaga ese meapueata i totonu o talosaga eseese ile Windows .

O a matou taʻiala faʻapitoa e aofia ai le faʻafitauli o meapueata mo le tele o polokalame, e aofia ai: